For help and support on Back Country Cuisine or The Outdoor Gourmet Company products from Back Country Foods Ltd, please see the following question and answers.
If you can’t find what you are looking for don’t hesitate to contact us.
Frequently Asked Questions
At this stage we exclusively offer Australian delivery.
Our products are priced in Australian dollars.
It may have gone to your junk mail folder.
We make our meals with a four year best before date on them.
We know from our advanced shelf life testing that our meals are safe to eat well beyond four years as long as the bag hasn’t been opened or damaged.
We produce our meals in Invercargill, one of the southernmost cities in the world at the bottom of New Zealand.
Yes, shipping is free on orders over $100.
No, we don’t use an oxygen absorber sachet. We remove oxygen from the bag by vac-packing them and flushing it out with nitrogen gas before sealing the bag.
We would love to have one, but we don't have the space for a factory shop right now.
Yes, the meal will take at least three times longer to rehydrate. While it may not be quite as appetising, you will still get the same nutrition as using boiling water.
Our nutritional information is based on the re-hydrated/re-constituted meal.