Refund policy

Returns made easy! If something does go wrong, just contact us to let us know what went wrong so we can determine how to best help you. Items being returned must be returned in 30 days of purchase. We will cover the cost of the return for faulty products or incorrect shipments. For a change of mind or other reasons, return costs are your responsibility.

HOW TO MAKE A RETURN?

Please ensure your items are carefully packaged and addressed clearly to us. We cannot issue refunds or exchanges for products that arrive damaged or are lost in transit.

We will contact you once we have received and inspected your return. Your refund will be made to the original payment method and may take up to 5 working days to return to your account.

CANCELLING ORDERS?

We may not be able to change your order once you have placed it, but you are welcome to contact us, and we will try our best to take care of your request. However, once your purchase has been packed or shipped, we are no longer able to change your delivery address, payment method or amend an order. Of course, you can always return any unopened products to us for a refund.

FAULTY (DEFECTIVE OR DAMAGED) PRODUCTS?

We stand behind all of our products. If your product is defective or damaged and it has been less than 30 days, we will replace it for you at no cost.